JERICHO COMMUNITY CENTRE

Booking through Hallmaster

If you are a regular use and require invoicing you will need a Hallmaster acount for the Community Centre

Note: If you are booking for a birthday party, or are a one-off user who will be paying in advance, you should not use Hallmaster. Instead you should use either the One-off room request form or the Party request form. In this case you need to pay in advance.

Signing up

If you are going to a regular user and wish to be invoiced you will need an account and password. This will enable you see your bookings directly and make requests for future bookings, or for changes to existing bookings. If you have set up an account without a password you can later request a password link through our contact form. You can also use that form for any other queries.

Using Hallmaster

You can register or sign in in a number of ways. The general link is https://v2.hallmaster.co.uk/. Or you can start from our availability schedule, and press the + link on the hall or day you need. This will invite you to sign or register. Once signed in as a user, the principal items are Booking and Invoicing.

Although the process is straightforward, you may find the notes below useful. And if you want to dig deeper there is also a HallMaster User Guide as well as a YouTube video.

Bookings

The details you are asked for are:

• Rooms – You can check one or more.
• Event name – eg Mary Smith Yoga, or ‘Dance practice’,
• Start date – Do not alarmed by a red error message saying that the end date or time is below the start date./time. This should be resolved when you enter the end date. If there is a clash with another booking for one or more of your dates this will be indicated and you will need to check the schedule.
• Description – You can leave blank. Or if you want to publicize the event your description will appear when people click on the event in the calendar.
• Activity – You choose the type from one of the pop-up options such as ‘Weekly class’, if none seem appropriate choose or ‘other’.
• Recurring booking – Checking this box will pop-up other options, notably the frequency and the number of additional dates. If you are unsure, choose, say 10. You can then remove or add dates from the generated list of ‘child’ bookings. Note: If you accidentally set the frequency to ‘daily’, just reset it to say ‘weekly’ and press one of the grey ‘reset’ buttons.
• Privacy – We require all weekly classes and events to be set to ‘public’, with or without your contact details (which enable potential customers to contact you). Individual practice sessions, or meetings, can be set to private.
• Number of people – You can leave blank if you wish.
• Special requirements – Include any more information you would like us to know about.

To submit the request, press the ‘send’ button. Our administrator will reply as soon as possible.. If you submit a reques at a weekend or holiday, you will have your reservation confirmed on the first working day.

Invoices

Invoices are based on your bookings in HallMaster and will be emailed at the end of each month. The invoices section can be used to inspect the invoices again or create a statement. Note: the payment status may not be up to date, if for example, you pay by BACS, so please contact us if you have any questions about this, or if you wish to query an invoice.

Statement

This will be based on outstanding invoices.